Thousands of JCPenney associates and employees use the Associate Kiosk every day for information, work schedules, and several other useful tools. With so many people relying on this website,
It’s obviously troublesome if someone can’t access the website. So what can you do if the JCPenney Associate Kiosk isn’t working?
First, remember that there’s no need to panic. This is a very important website and JCPenney ensures that it operates without a hitch. The website works on a robust infrastructure. As such, it is rather rare for this website to go down.
Therefore, if you can’t access the JCPenney kiosk or believe it’s not working, here are a few steps to take to ensure that everything is as it should be.
A simple way to check if the website is working is to use multiple devices. For example, if it’s not working on your computer, you might want to try opening the website (www.jcpassociates.com) on your mobile phone. It’s very likely that the website will work on one of the devices.
This is also a good way to get around the problem if the JCPenney associate kiosk isn’t working due to connectivity issues with your internet connection.
You can also consider checking this through online services like DownDetector, or isup.me. These websites are tools that require you to enter a website for checking. Then they check if the entered website is working at different locations. This way, you can know if it’s a problem specific to you, or if the Associate Kiosk is really not working.
Or, do it the old-fashioned way! Check with other associates or people you know at the store and see if they too are having a problem with accessing the Kiosk.
If the problem is specific to you, try these suggestions to fix the problem:
- Check if your internet connection is working
- Update your browser or operating system (if an update is available)
- Clear the cache and cookies from your browser
- Check if your computer’s firewall or antivirus software are blocking you from accessing the portal.